Source: itservices.cbronline.com

Bupa, a healthcare organization, has appointed Patni Computer Systems, a provider of IT and business process outsourcing services, to provide a managed service for its core business applications.

The Patni team will include 40 technical specialists based in the UK and India and the contract is a three-year agreement. Patni had been working with Bupa for two years before agreeing this new contract and is reportedly one of a small number of third party suppliers retained by Bupa as part of its multi-vendor outsourcing strategy.

The new contract with Patni forms part of a worldwide initiative by Bupa to drive change within its IT function. This initiative has three main aims: to improve levels of service to the business, to support quality software developments and to promote global re-use of applications and processes, said Patni.

As part of the new service, Patni will work with David Guest, chief applications officer at Bupa, to manage and support group applications including PeopleSoft, business intelligence reporting applications, web applications and a second phase of business intelligence tools.

Brian Stones, executive vice president at Patni, said: “We are delighted to extend our relationship with Bupa and to play a part in its strategy to improve customer service, increase transparency and predictability of IT costs and build repeatable global solutions. Patni has the global footprint and technical expertise to help ensure success for Bupa’s IT team.”